Terms of Service

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

1. Introduction and Acceptance

Welcome to FlipHero ("we," "our," or "us"), a trading card valuation and automation platform. These Terms of Service ("Terms") govern your use of our website, mobile applications, and services (collectively, the "Service").

By accessing or using FlipHero, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Service.

2. Description of Service

FlipHero provides:

• AI-powered trading card identification and grading analysis
• Real-time market price tracking and valuation
• Collection management and organization tools
• Automated card scanning and OCR processing
• Market trend analysis and investment insights
• Bulk upload and processing capabilities
• Integration with major trading card marketplaces

3. User Accounts and Registration

3.1 Account Creation

• You must be at least 13 years old to create an account
• You must provide accurate, current, and complete information
• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account

3.2 Account Security

• You must notify us immediately of any unauthorized access to your account
• We reserve the right to suspend or terminate accounts that violate these Terms
• You may not share, sell, or transfer your account to others

4. Subscription Plans and Billing

4.1 Free Plan

• Limited to 100 card uploads per month
• Basic AI grading and valuation features
• Standard customer support

4.2 Premium Plans

• Enhanced upload limits and features
• Priority customer support
• Advanced analytics and insights
• Early access to new features

5. AI and Automated Services

5.1 AI Accuracy Disclaimer

• Our AI-powered grading and valuation tools provide estimates, not guarantees
• Results may vary and should not be considered professional appraisals
• We do not guarantee the accuracy of market price data or predictions

5.2 No Investment Advice

• FlipHero provides informational tools only
• We do not provide investment, financial, or professional advice
• You are solely responsible for your trading and investment decisions

6. Prohibited Uses

You may not use FlipHero to:

• Violate any laws, regulations, or these Terms
• Impersonate others or provide false information
• Interfere with or disrupt our services
• Attempt to gain unauthorized access to our systems
• Use automated tools to scrape or harvest data
• Engage in any fraudulent or deceptive practices
• Upload content that infringes on others' rights
• Resell or redistribute our services without permission

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• OUR LIABILITY IS LIMITED TO THE AMOUNT YOU PAID IN THE LAST 12 MONTHS
• WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
• WE DISCLAIM ALL WARRANTIES EXCEPT AS REQUIRED BY LAW

8. Termination

We may terminate your account if you violate these Terms or engage in fraudulent activities. You may terminate your account at any time, though termination does not excuse payment of outstanding fees.

9. Governing Law

These Terms are governed by the laws of the State of California. Any disputes will be resolved through binding arbitration under the rules of the American Arbitration Association.

10. Contact Information

For questions about these Terms, contact us at:

• Email: legal@fliphero.com
• Address: FlipHero Legal Department